Application of Real-name Registration Programme for SIM Cards

According to the Telecommunications (Registration of SIM Cards) Regulation, staring from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service.

New pre-paid SIM card users
Required to be registered before use
Existing pre-paid SIM card users
Required to complete real-name registration before 23 Feb 2023

How to Registration:

New users:



Suspended users :



How to register with “iAM Smart”:


Customers who have registered for "iAM Smart" account can follow the steps below to complete the Real-name Registration for ValueGB SIM Cards with "iAM Smart ".


Please insert the prepaid SIM card into your mobile device and visit ValueGB webpage or scan the QR code to register. Please select “Individual” and click “Start”.

Individuals who have registered for "iAM Smart" can select ”Continue with iAM Smart”. Once you’ve logged in to your “iAM Smart” account, please select “Agree” to authorise “iAM Smart” to provide the required personal information for real-name registration.

The system will fill in the information from "iAM Smart" automatically.

Scan and upload your original HKID card, verify all the information and click “Continue”.​

Please make sure you have turned on mobile data and disconnected from Wi-Fi on your device. Please select "Auto-Input" and then click "Auto Verify ICCID." Your SIM card number will be filled in automatically.

Please verify all information, acknowledge the terms and conditions, then click “Submit”. 

Once you have successfully completed real-name registration, you will receive a confirmation SMS and your SIM is ready to use. 


Registration Requirement

Individuals
(Aged 16 or Above)
Individuals
(Aged Under 16)
Business/Corporation
Required items & documents
  • Valid pre-paid SIM card to be registered
  • HKID/ other identity document
  • Valid pre-paid SIM card to be registered
  • HKID/ other identity document
  • HKID/ other identity document of endorsing adult
  • Valid pre-paid SIM card to be registered
  • Number of the valid Business / Branch Registration Certificate
  • HKID/ other identity document
Quota
(Each telecommunications operator)
10 Max. for each individual 10 Max. for each individual 25 Max. for each business/corporation
Individuals
(Aged 16 or Above)
Individuals
(Aged Under 16)
Business/Corporation
Required items & documents
  • Valid pre-paid SIM card to be registered
  • HKID/ other identity document
  • Valid pre-paid SIM card to be registered
  • HKID/ other identity document
  • HKID/ other identity document of endorsing adult
  • Valid pre-paid SIM card to be registered
  • Valid Business Registration Certificate
  • HKID/ other identity document
Quota
(Each telecommunications operator)
10 Max. for each individual 10 Max. for each individual 25 Max. for each business/corporation

For any enquiry, please send an email to cs@valuegb.com