According to the Telecommunications (Registration of SIM Cards) Regulation, starting from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service. Mobile number will be assigned once real-name registration is completed.
Existing pre-paid SIM card users must complete real-name registration before 23 Feb 2023 to continue the use of SIM card service.
After successful activation, stored value and expiry date will be sent to you through SMS. 1-Year Local Data Pack will be effective and service charge of $238 will be deducted automatically.
* If mobile no. is not shown on your SIM card, please follow the methods below to obtain your mobile no.:
Once you have completed one of the above steps, you will receive an automated SMS displaying your assigned mobile number.
New Packing
- Simply press *121# on the phone to check the following:
- Cantonese: *121*13*2#
- Putonghua: *121*13*3#
- English: *121*13*1#
Tips:
Notes:
1-Year Local Data Pack (Default)1 | |
HK$238 |
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This Data Pack will be immediately effective upon card activation and is valid for 1 year. Service charge of $238 will be deducted automatically. 1The services included in the 1-year data pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded. *The Basic Call Guard Service has been removed from Call Management Service Pack effective from 1 Feb 2023. |
1 The services included in the 1-year data pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded.
2 Once the data usage reaches the relevant fair usage limit, the data service will continue at a speed up to 384kbps until the data pack expires.
Tips:
Notes:
Local Calls | Per Minute Charge |
Off-Peak Hour (21:00-11:59) | HK$0.05 |
Peak Hour (12:00-20:59) | HK$0.12 |
IDD Calls | Per Minute Charge |
China1 | HK$0.50 |
USA (except Alaska & Hawaii), Canada, Singapore and Malaysia1 | HK$0.20 |
Other Countries4 | Click Here |
1 IDD calls to China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia are charged on per-minute basis plus local airtime charges of HK$0.05/min.
2 IDD calls to other countries (except destinations with*) are charged every 6 seconds plus local airtime charges of HK$0.05/min.
Roaming Calls3 | Per Minute Charge |
Other Roaming Countries | Press here |
3 Incoming calls will be subject to a minimum 30-second charge and any additional time will be charged on a 6-second incremental basis. Outgoing calls will be charged on a 60-second incremental basis
Notes:
IDD calls
International Roaming
After pressing the above keys, "Accepted" will be displayed on your mobile screen. Wait for your phone to ring and pick up the call, you will be connected to the called party
Calling Hong Kong:
Making local calls or calling to other countries:
Roaming direct dial service
Enjoy convenient direct dial service with China Mobile Network in China, MobileOne Network in Singapore, Belgacom Network in Belgium, Vodafone Netherlands Network in Netherlands, Vodafone UK Network in UK, SmarTone Network in Macau and Dialog Network in Sri Lanka*
*Direct dial service applies to local calls & calls to Hong Kong only
- Calling Hong Kong
- Making local calls
- Calling other countries
Service Included | Charge | Instruction |
Voice Mail | Free | Retrieve voicemail 138 |
Call Forwarding | Activation *111*21* HK Tel. No.# Deactivation *111*21# Status check *111*21*9# |
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System Alert Forwarding Service | *111*180*HK mobile no. for receiving system alert SMS# |
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Junk Calls Interception Service | $8/Month |
or Activation *121*242# Deactivation #121*242# |
Recharge Amount | Validity extension (Count from recharged date) | Recharge Methods |
HK$50 or above | 365 Days | Click HERE for details |
Above services are subject to relevant terms and conditions. Please click here for details.