Local Prepaid SIM
Roaming Data
4G Local Data Service
Voice Service
VoLTE
SMS Service
Recharge & Bonus

$458 Yearly Local Data Card

Card Activation

According to the Telecommunications (Registration of SIM Cards) Regulation, starting from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service. Mobile number will be assigned once real-name registration is completed.


Existing pre-paid SIM card users must complete real-name registration before 23 Feb 2023 to continue the use of SIM card service.


After successful activation, stored value and expiry date will be sent to you through SMS. 1-Year Local Data Pack will be effective and service charge of $458 will be deducted automatically.


* If mobile no. is not shown on your SIM card, please follow the methods below to obtain your mobile no.:

- Make the first call in Hong Kong or
- By sending a service command (click here for "List of Common Service Commands")

Once you have completed one of the above steps, you will receive an automated SMS displaying your assigned mobile number.

Account Enquiries

- By sending a service command (click here for "List of Common Service Commands")

remaining stored value

card expiry date

remaining data allowance of the data pack and its expiry date

Language Setting

- Support Traditional Chinese, Simplified Chinese, and English
- By sending a service command (click here for "List of Common Service Commands")

Roaming Data

Tips:

  • If you are unable to access roaming data service after subscribed the roaming data pack, please check your phone setting by following steps:
    - Ensure “Mobile Data” & “Data Roaming” setting on your phone is turned on
    - Restart your phone

Notes:

  • Remaining day pass updates in around 15-20 mins upon successful purchase.
  • 'A day' is defined as 00:00 to 23:59 Hong Kong time. A partial day will be charged as a full day.
  • The pass is valid for 12 months starting from the day of purchase and must be used before the specified expiry date.
  • Daily with first 500MB at 4G speed, thereafter speed capped at 128Kbps
  • Once the data usage reaches the relevant fair usage limit, the data service will continue at a speed up to 128kbps until the data pack expires.
  • When roaming data is consumed, the service plan will be activated automatically.
  • The pass will be deducted only if roaming data is consumed, consecutive use of Day Passes not required. If you do not need to use the purchased day pass while roaming, please turn off roaming data on your phone before leaving Hong Kong.
  • Roaming data is only applicable to designated operators.(Chinese Mainland- China Mobile /China Unicom, Japan-Softbank/KDDI, Indonesia-Excelcomindo, Taiwan-ChungHwa Telecom,Bangladesh-Robi, South Korea-SK Telecom,Cambodia-Smart,Thailand-DTAC/TrueMove/AWN, Malaysia-DiGi/Celcom, Sri Lanka-Dialog^, Singapore–M1 Limited, Macau-CTM) *Designated operators may change from time to time
  • Actual data transmission speed may vary due to many factors, including but not limited to, network traffic conditions, handset models, handset settings (both hardware and software), uploaded/downloaded content and other external factors.
  • If you are in a destination that only supports VoLTE Roaming Service (such as Japan/Macau where there’s no 2G/3G network coverage), you will need to enable VoLTE & use a VoLTE capable device to use the Roaming Service.
  • Starting from 27 Oct 2025, roaming data service will no longer be supported in Sri Lanka.

Tips:

  • If you are unable to access roaming data service after subscribed the roaming data pack, please check your phone setting by following steps:
    - Ensure “Mobile Data” & “Data Roaming” setting on your phone is turned on
    - Restart your phone

Notes:

  • Remaining day pass updates in around 15-20 mins upon successful purchase
  • 'A day' is defined as 00:00 to 23:59 Hong Kong time. A partial day will be charged as a full day.
  • The pass is valid for 12 months starting from the day of purchase and must be used before the specified expiry date.
  • Daily with first 500MB at 4G speed, once the data usage reaches the relevant fair usage limit, the data service will continue at a speed up to 128kbps until the data pack expires.
  • When roaming data is consumed, the service plan will be activated automatically.
  • The pass will be deducted only if roaming data is consumed, consecutive use of Day Passes is not required. If you do not need to use the purchased day pass while roaming, please turn off roaming data on your phone before leaving Hong Kong.
  • Roaming data is only applicable to designated operators. (Chinese Mainland-China Mobile/China Unicom, Macau-CTM) *Designated operators may change from time to time
  • Actual data transmission speed may vary due to many factors, including but not limited to network traffic conditions, handset models, handset settings (both hardware and software), uploaded/downloaded content and other external factors.
  • If you are in a destination that only supports VoLTE Roaming Service (such as Macau where there’s no 2G/3G network coverage), you will need to enable VoLTE & use a VoLTE capable device to use the Roaming Service.

The following data pack can be subscribed when the 1-Year Data Pack (Default) expires or data allowance is used up:

1 The services included in the 1-year data pack will be effective in around 15-20 mins upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded.

Tips:

  • If you are unable to access data service after subscribed the data pack, please check your phone setting by following steps:
    • - Ensure "Mobile Data" setting on your phone is turned on
    • - The Mobile data APN setting of your phone is set to “Internet”
    • - Restart your phone

Notes:

  • 1-Year Data Pack is valid for 365 days from the date of subscription
  • A notification SMS will be sent to you when the data allowance is used up. You can subscribe to a new data pack, and the unused local voice minutes of existing data pack (if any) will be forfeited
  • Reset on validity of the SIM after recharge will not reset the validity of any subscribed data pack
  • The service will be suspended once the SIM card expires, even if the subscribed data pack is still valid.
  • Using the remaining balance in your account to apply for a new data pack will not extend the validity of the SIM. To apply for a new data pack and extend the validity of the SIM at the same time, you need to subscribe to the new data pack instantly with an e-wallet.
  • All unused data allowance and local voice minutes (if any) will be forfeited upon expiry of data pack validity period.
  • Data service is applicable for use in Chinese Mainland, Hong Kong and Macau only. Actual data transmission and connection speed may vary due to the Internet traffic conditions, local conditions, hardware, software and other factors

4G Local Data Service

1-Year Local Data Pack (Default)1
HK$458
  • 100GB Full Speed Local Data
  • 3000 Local Voice Minutes
  • Call Management Service Pack：
    • - Voice Mail
    • - Call Forwarding
    • - System Alert Forwarding Service

This Data Pack will be immediately effective upon card activation and is valid for 365 days. Service charge of $458 will be deducted automatically.

1The services included in the 1-year data pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded.
The following data packs can be subscribed when the 1-Year Local Data Pack (Default) expires or data allowance is used up:

2 The services included in the 1-year data pack will be effective in around 15-20 mins upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded.

Tips:

  • If you are unable to access data service after subscribed the data pack, please check your phone setting by following steps:
    • - Ensure "Mobile Data" setting on your phone is turned on
    • - The Mobile data APN setting of your phone is set to “Internet”
    • - Restart your phone

Notes:

  • You can only subscribe to one of the data packs at the same time
  • 1-Year Data Pack is valid for 365 days from the date of subscription
  • A notification SMS will be sent to you when the data allowance is used up. You can subscribe to a new data pack, and the unused local voice minutes of existing data pack (if any) will be forfeited
  • Reset on validity of the SIM after recharge will not reset the validity of any subscribed data pack
  • The service will be suspended once the SIM card expires, even if the subscribed data pack is still valid.
  • Using the remaining balance in your account to apply for a new data pack will not extend the validity of the SIM. To apply for a new data pack and extend the validity of the SIM at the same time, you need to subscribe to the new data pack instantly with an e-wallet.
  • All unused data allowance and local voice minutes (if any) will be forfeited upon expiry of data pack valid period.
  • Data service is applicable for use in Hong Kong only. Actual data transmission and connection speed may vary due to the Internet traffic conditions, local conditions, hardware, software and other factors
  • Bonus data will be credited to the SIM account on the following day of SIM card activation / subscription of 1-Year Data Pack. The bonus data can only be used along with the effective data pack

Voice Service

Local Calls Per Minute Charge
Off-Peak Hour (21:00-11:59) HK$0.05
Peak Hour (12:00-20:59) HK$0.12
IDD Calls Per Minute Charge
Chinese Mainland1 New tariff: HK$1*
Existing tariff: HK$0.8
USA (except Alaska & Hawaii), Canada, Singapore and Malaysia1 HK$0.20
Other Countries2 Click Here

*The new tariff will be effective on 2 February 2026.

1 IDD calls to Chinese Mainland, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia are charged on per-minute basis plus local airtime charges of HK$0.05/min.

2 IDD calls to other countries (except destinations with*) are charged every 6 seconds plus local airtime charges of HK$0.05/min.


Roaming Calls3 Per Minute Charge
Other Roaming Countries Click Here

3 All direct dial calls made and received while roaming will be subject to a minimum 30-second charge and any additional time will be charged on a 6-second incremental basis (designated countries excluded)

Notes:

  • All calls will be charged once connected
  • Call duration is rounded up to full charge units for computation purposes
  • Prices are subject to change without notice

Dialing Method

IDD Calls

SEND

Roaming Calls (Direct Dial)


- Calling Hong Kong


- Making local calls
SEND


- Calling other countries
SEND


*Starting from 24 Apr 2026, the roaming phone home service will be discontinued

VoLTE

VoLTE (Voice over LTE) is a technology that delivers voice calls over 4G LTE or 5G mobile networks. It enables lightning-fast call connection, HD voice quality, allows you to use mobile data while on a call, and enhances your communication security.
For more information about VoLTE, please click here.

Call Management Service Pack

Service Included Charge Instruction
Voice Mail
(Retrieve voicemail)		 Free 138SEND
Call Forwarding
(Activation, Deactivation, and Status Check)		 By sending a service command (click here for "List of Common Service Commands") to apply
System Alert Forwarding *111*180*HK mobile no.
for receiving system alert
SMS#SEND
Junk Calls Interception
(Activation and Deactivation)		 $8/Month
Please apply via  
  • System Alert Forwarding Service allows you to divert the system SMS alerts (including stored value balance and expiry date of the Prepaid SIM card) to your preset Hong Kong mobile number on any network

SMS

Recharge & Bonus

Recharge Amount Validity extension (Count from recharged date) Recharge Methods
HK$50 or above 365 Days Click HERE for details

Above services are subject to relevant terms and conditions. Please click here for details.