$48 Local Prepaid SIM

Card Activation

According to the Telecommunications (Registration of SIM Cards) Regulation, starting from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service. Mobile number will be assigned once real-name registration is completed.


After successful activation, stored value and expiry date will be sent to you through SMS.


* If mobile no. is not shown on your SIM card, please follow the methods below to obtain your mobile no.:

  1. Dial USSD code *111*359#SEND; or 
  2. Make the first call in Hong Kong

Once you have completed one of the above steps, you will receive an automated SMS displaying your assigned mobile number.

Account Enquiries

- Simply press *121# SEND on the phone to check the following:

remaining stored value

card expiry date

remaining data allowance of the data pack and its expiry date

Language Setting

- Cantonese: *121*13*2# SEND
- Putonghua: *121*13*3# SEND
- English:       *121*13*1# SEND


Voice Service

Local Calls Per Minute Charge
Off-Peak Hour (21:00-11:59) HK$0.05
Peak Hour (12:00-20:59) HK$0.12
IDD Calls Per Minute Charge
China1 HK$0.80
USA (except Alaska & Hawaii), Canada, Singapore and Malaysia1 HK$0.20
Other Countries3 Click Here

1 IDD calls to China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia are charged on per-minute basis plus local airtime charges of HK$0.05/min.

2 IDD calls to other countries (except destinations with*) are charged every 6 seconds plus local airtime charges of HK$0.05/min.


Roaming Calls3 Per Minute Charge
Other Roaming Countries Press here

3 Incoming calls will be subject to a minimum 30-second charge and any additional time will be charged on a 6-second incremental basis. Outgoing calls will be charged on a 60-second incremental basis

Notes:

  • All calls will be charged once connected
  • Call duration is rounded up to full charge units for computation purposes
  • Prices are subject to change without notice

Dialing Method

IDD calls

SEND

International Roaming

After pressing the above keys, "Accepted" will be displayed on your mobile screen. Wait for your phone to ring and pick up the call, you will be connected to the called party

Calling Hong Kong:


Making local calls or calling to other countries:


Roaming direct dial service

Enjoy convenient direct dial service with China Mobile Network in China, MobileOne Network in Singapore, Belgacom Network in Belgium, Vodafone Netherlands Network in Netherlands, Vodafone UK Network in UK, SmarTone Network in Macau and Dialog Network in Sri Lanka*

*Direct dial service applies to local calls & calls to Hong Kong only


- Calling Hong Kong


- Making local calls
SEND


- Calling other countries
SEND


VoLTE

VoLTE (Voice over LTE) is a technology that utilizes data to transmit voice calls. It requires both network and handset support. Starting from March 20, 2024, ValueGB will fully support VoLTE to provide our customers with a smoother service experience*.


How to enable VoLTE:
1.Use a phone that supports VoLTE.
2.For iPhone: Go to “Settings” > “Mobile Data” > “Mobile Data Options” > “Voice & Data”, and select “LTE", "Enable VoLTE.”
For Android: Navigate to Settings > “Connections” > “Mobile Networks”, and enable “VoLTE calls SIM 1.”

*If you are using an iPhone with iOS 14 or later versions or a phone with Android 12 or later versions, VoLTE is already enabled by default, and no action is required.


Call Management Service Pack

Service Included Charge Instruction
Voice Mail Free Retrieve voicemail
138SEND
Call Forwarding Activation
*111*21*
HK Tel. No.#SEND
Deactivation
*111*21#
Status check
*111*21*9#SEND 
System Alert Forwarding Service *111*180*HK mobile no.
for receiving system alert
SMS#SEND
  • System Alert Forwarding Service allows you to divert the system SMS alerts (including stored value balance and expiry date of the Prepaid SIM card) to your preset Hong Kong mobile number on any network

SMS


Recharge & Bonus

Recharge Amount Validity extension (Count from recharged date) Recharge Methods
HK$50 or above 180 Days Click HERE for details

Above services are subject to relevant terms and conditions. Please click here for details.