Local Prepaid SIM
4G Local Data Service
Voice Service
SMS Service
Recharge & Bonus

$80 Local Yearly Data Card

Card Activation

According to the Telecommunications (Registration of SIM Cards) Regulation, starting from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service. Mobile number will be assigned once real-name registration is completed.


After successful activation, stored value and expiry date will be sent to you through SMS. 1-Year Local Data Pack will be effective and service charge of $80 will be deducted automatically.


* If mobile no. is not shown on your SIM card, please follow the methods below to obtain your mobile no.:

  1. Dial USSD code *111*359#SEND; or　
  2. Make the first call in Hong Kong

Once you have completed one of the above steps, you will receive an automated SMS displaying your assigned mobile number.

Account Enquiries

- Simply press *121# SEND on the phone to check the following:

remaining stored value

card expiry date

remaining data allowance of the data pack and its expiry date

Language Setting

- Cantonese: *121*13*2# SEND
- Putonghua: *121*13*3# SEND
- English:       *121*13*1# SEND

4G Local Data Service

1-Year Local Data Pack (Default)1
HK$80
  • 8GB Local Data
  • 500 Local Voice Minutes
  • Call Management Service Pack：
    • - Call Number Display
    • - Call Waiting
    • - Conference Call
    • - Call Forwarding
    • - Voice Mail

This Data Pack will be immediately effective upon card activation and is valid for 365 days. Service charge of $80 will be deducted automatically.

1The services included in the 1-year data pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details).

1 The services included in the 1-year data pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded.

2 Once the data usage reaches the relevant fair usage limit, the data service will continue at a speed up to 384kbps until the data pack expires.

Tips:

  • If you are unable to access data service after subscribed the data pack, please check your phone setting by following steps:
    • - Ensure “Mobile Data” setting on your phone is turned on
    • - The Mobile data APN setting of your phone is set to “smartone”
    • - Restart your phone

Notes:

  • You can only subscribe to one of the data packs at the same time
  • 1-Day Data Pack is valid till 23:59 on the same day upon subscription
  • 7-Day Data Pack is valid from subscription day to 23:59 on the 7th day
  • Monthly Data Packs are valid for 30 days from the date of subscription. All unused data allowance cannot be carried forward to the next month. The fee will be deducted automatically every 30 days
  • If the SIM card balance is insufficient for fee deduction and/or the SIM card validity is less than 30 days on the payment day, the Monthly Pack will be automatically terminated; customer has to recharge and subscribe the data pack again
  • 1-Year Data Pack is valid for 12 months from the date of subscription
  • A notification SMS will be sent to you when the data allowance is used up. You can subscribe to a new data pack, and the unused local voice minutes of existing data pack (if any) will be forfeited
  • You can request to cancel the Monthly Pack for the coming month via quick access code. The Monthly Pack will be terminated upon its expiry
  • Data service is applicable for use in Hong Kong only. Actual data transmission and connection speed may vary due to the Internet traffic conditions, local conditions, hardware, software and other factors
  • Bonus data will be credited to the SIM account on the following day of SIM card activation / subscription of 1-Year Data Pack
  • The bonus data can only be used along with the effective data pack

Voice Service

Local Calls Per Minute Charge
Off-Peak Hour (21:00-11:59) HK$0.05
Peak Hour (12:00-20:59) HK$0.12
IDD Calls Per Minute Charge
China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia2 HK$0.20 (24-hour flat rate)
Other Countries3 Click Here

2 IDD calls to China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia are charged on per-minute basis plus local airtime charges of HK$0.05/min.

3 IDD calls to other countries (except destinations with*) are charged every 6 seconds plus local airtime charges of HK$0.05/min.


Notes:

  • All calls will be charged once connected
  • Call duration is rounded up to full charge units for computation purposes
  • Prices are subject to change without notice

Dialing Method

Dial or SEND

Call Management Service Pack

Service Included Charge Instruction
Voice Mail Free Retrieve voicemail
138SEND
Call Forwarding Activation
*111*21*
HK Tel. No.#SEND
Deactivation
*111*21#
Status check
*111*21*9#SEND 
System Alert Forwarding Service *111*180*HK mobile no.
for receiving system alert
SMS#SEND
  • System Alert Forwarding Service allows you to divert the system SMS alerts (including stored value balance and expiry date of the Prepaid SIM card) to your preset Hong Kong mobile number on any network

SMS

Charge (Per SMS)
Local Intra-network SMS HK$0.2
Local Inter-network SMS HK$0.7
International SMS HK$2.0

Recharge & Bonus

Recharge Amount Validity extension (Count from recharged date) Recharge Methods
HK$50 or above 365 Days Click HERE for details

Above services are subject to relevant terms and conditions. Please click here for details.