ValueGB

$288 Greater Bay Area Yearly Data Card

Face Value	Administration Fee	Validity After Activation	SIM Type
HK$288	Waived	365 days	3-in-1 (Nano、Micro、Normal SIM)

Face Value	HK$288
Administration Fee	Waived
Validity After Activation	365 days
SIM Type	3-in1 (Nano、Micro、Normal SIM)

Card Activation

According to the Telecommunications (Registration of SIM Cards) Regulation, starting from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service. Mobile number will be assigned once real-name registration is completed.

Existing pre-paid SIM card users must complete real-name registration before 23 Feb 2023 to continue the use of SIM card service.

After successful activation*, stored value and expiry date will be sent to you through SMS. 1-Year Data Pack will be effective and service charge of $288 will be deducted automatically.

*Enjoy 12GB Data Upon Successful Activation: Free "4GB China-HK-Macau Shared Data" will be entitled to SIM card uses who have successfully activated, with a year^ validity. (Promotion period: 1 Nov 2024, 12pm till 30 Jun 2025)

^Validity for 3 months with successful activation on/before 2 Dec 2024.

please follow the methods below to obtain your mobile no.:

Dial USSD code *111*359#; or　
Make the first call in Hong Kong

Once you have completed one of the above steps, you will receive an automated SMS displaying your assigned mobile number.

New Packing

Account Enquiries

- Simply press *121# SEND on the phone to check the following:

remaining stored value

card expiry date

remaining data allowance of the data pack and its expiry date

Language Setting

- Cantonese: *121*13*2# SEND
- Putonghua: *121*13*3# SEND
- English: *121*13*1# SEND

Roaming Data

Roaming Data Pack	Subscription
Asia Roaming Data Day Pass Unlimited Data (Daily with first 500MB at high speed data) - Applicable to the below destinations: China, Japan, Indonesia, Taiwan, Bangladesh, South Korea, Cambodia, Thailand, Malaysia, Sri Lanka, Singapore, Macau	$15/Day (Please apply via in-app)

Roaming Data Pack	Asia Roaming Data Day Pass Unlimited Data (Daily with first 500MB at high speed data) - Applicable to the below destinations: China, Japan, Indonesia, Taiwan, Bangladesh, South Korea, Cambodia, Thailand, Malaysia, Sri Lanka, Singapore, Macau
Subscription	$15/Day (Please apply via in-app)

Tips:

If you are unable to access roaming data service after subscribed the roaming data pack, please check your phone setting by following steps:
- Ensure “Mobile Data” & “Data Roaming” setting on your phone is turned on
- Restart your phone

Notes:

Remaining day pass updates in around 15-20 mins upon successful purchase.
'A day' is defined as 00:00 to 23:59 Hong Kong time. A partial day will be charged as a full day.
The pass is valid for 12 months starting from the day of purchase and must be used before the specified expiry date.
Daily with first 500MB at 4G speed, thereafter speed capped at 128Kbps
Once the data usage reaches the relevant fair usage limit, the data service will continue at a speed up to 128kbps until the data pack expires.
When roaming data is consumed, the service plan will be activated automatically.
The pass will be deducted only if roaming data is consumed, consecutive use of Day Passes not required. If you do not need to use the purchased day pass while roaming, please turn off roaming data on your phone before leaving Hong Kong.
Roaming data is only applicable to designated operators.(China-China Mobile/China Unicom, Japan-KDDI, Indonesia-Excelcomindo, Taiwan-ChungHwa Telecom,Bangladesh-Robi, South Korea-KT,Cambodia-Smart,Thailand-DTAC/TrueMove/AWN, Malaysia-DiGi/Celcom, Singapore–M1 Limited, Macau-Macau CTM) *Designated operators may change from time to time
Actual data transmission speed may vary due to many factors, including but not limited to, network traffic conditions, handset models, handset settings (both hardware and software), uploaded/downloaded content and other external factors.
If you are in a destination that only supports VoLTE Roaming Service (such as Japan where there’s no 2G/3G network coverage), you will need to enable VoLTE & use a VoLTE capable device to use the Roaming Service.

4G Data Service

1-Year Data Pack (Default)
HK$288	8GB data shared across China, Hong Kong & Macau 2000 Hong Kong Local Voice Minutes Call Management Service Pack: - Voice Mail - Call Forwarding - System Alert Forwarding Service
This Data Pack will be immediately effective upon card activation and is valid for 1 year. Service charge of $288 will be deducted automatically. ^*The Basic Call Guard Service has been removed from Call Management Service Pack effective from 1 Feb 2023.

1-Year Data Pack (Default)

HK$288

8GB data shared across China, Hong Kong & Macau
2000 Hong Kong Local Voice Minutes
Call Management Service Pack:
- - Voice Mail
- - Call Forwarding
- - System Alert Forwarding Service

This Data Pack will be immediately effective upon card activation and is valid for 1 year. Service charge of $288 will be deducted automatically.

^*The Basic Call Guard Service has been removed from Call Management Service Pack effective from 1 Feb 2023.

The following data pack can be subscribed when the 1-Year Data Pack (Default) expires or data allowance is used up:

Data Pack

Charge

Subscription⁺

1-Year Data Pack¹

8GBData shared across China, Hong Kong & Macau
+2000Local Voice Minutes
+Call Management Service Pack^

$148

Apply via

mobile app or USSD: *121*610#

⁺The data pack will be effective in around 15-20 mins upon successful subscription. Existing data pack will be terminated while new data pack's commencement and expiry date or time will be reset accordingly

Data Pack Subscription method via ValueGB App:

Login to ValueGB App, tap the top left square icon
Click “Data & Service Package” and then select data pack
Click “Next” and then select “Apply”

^{^}Services included: Voice Mail, Call Forwarding & System Alert Forwarding Service

	1-Year Data Pack¹
Data Pack	8GBData shared across China, Hong Kong & Macau +2000Local Voice Minutes +Call Management Service Pack^
Charge	$148
Subscription⁺	Apply via mobile app or USSD: 121610#
⁺The data pack will be effective in around 15-20 mins upon successful subscription. Existing data pack will be terminated while new data pack's commencement and expiry date or time will be reset accordingly Data Pack Subscription method via ValueGB App: Login to ValueGB App, tap the top left square icon Click “Data & Service Package” and then select data pack Click “Next” and then select “Apply” ^{^}Services included: Voice Mail, Call Forwarding & System Alert Forwarding Service

¹ The services included in the 1-year data pack will be effective in around 15-20 mins upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this data pack, the call management service pack you are using will be terminated and the service fee will not be refunded.

Tips:

If you are unable to access data service after subscribed the data pack, please check your phone setting by following steps:

- Ensure "Mobile Data" setting on your phone is turned on
- The Mobile data APN setting of your phone is set to “smartone”
- Restart your phone

Notes:

1-Year Data Pack is valid for 365 days from the date of subscription
A notification SMS will be sent to you when the data allowance is used up. You can subscribe to a new data pack, and the unused local voice minutes of existing data pack (if any) will be forfeited
Reset on validity of the SIM after recharge will not reset the validity of any subscribed data pack
The service will be suspended once the SIM card expires, even if the subscribed data pack is still valid.
Using the remaining balance in your account to apply for a new data pack will not extend the validity of the SIM. To apply for a new data pack and extend the validity of the SIM at the same time, you need to subscribe to the new data pack instantly with an e-wallet.
All unused data allowance and local voice minutes (if any) will be forfeited upon expiry of data pack validity period.
Data service is applicable for use in Mainland China, Hong Kong and Macau only. Actual data transmission and connection speed may vary due to the Internet traffic conditions, local conditions, hardware, software and other factors

Voice Service

Local Calls	Per Minute Charge
Off-Peak Hour (21:00-11:59)	HK$0.05
Peak Hour (12:00-20:59)	HK$0.12

IDD Calls	Per Minute Charge(24-hour flat rate)
China¹	HK$0.80
USA (except Alaska & Hawaii), Canada, Singapore and Malaysia¹	HK$0.20
Other Countries²	Click Here Note : - Cook Islands IDD charge will be revised to $13.5/min from 1 Sep 2021 - Norfolk Island IDD charge will be revised to$16.5/min from 1 Sep 2021 - United Kingdom IDD charge will be revised to $7.5/min from 1 Sep 2021

¹ IDD calls to China, USA (except Alaska & Hawaii), Canada, Singapore and Malaysia are charged on per-minute basis plus local airtime charges of HK$0.05/min.

² IDD calls to other countries (except destinations with*) are charged every 6 seconds plus local airtime charges of HK$0.05/min.

Roaming Calls³	Per Minute Charge
Other Roaming Countries	Press here

³ Incoming calls will be subject to a minimum 30-second charge and any additional time will be charged on a 6-second incremental basis. Outgoing calls will be charged on a 60-second incremental basis

Notes:

All calls will be charged once connected
Call duration is rounded up to full charge units for computation purposes
Prices are subject to change without notice

Dialing Method

IDD calls

SEND

International Roaming
- Calling Hong Kong
SEND

- Making local calls
SEND

- Calling other countries
SEND

VoLTE

VoLTE (Voice over LTE) is a technology that utilizes data to transmit voice calls. It requires both network and handset support. Starting from March 20, 2024, ValueGB will fully support VoLTE to provide our customers with a smoother service experience*.

How to enable VoLTE:
1.Use a phone that supports VoLTE.
2.For iPhone: Go to “Settings” > “Mobile Data” > “Mobile Data Options” > “Voice & Data”, and select “LTE", "Enable VoLTE.”
For Android: Navigate to Settings > “Connections” > “Mobile Networks”, and enable “VoLTE calls SIM 1.”

*If you are using an iPhone with iOS 14 or later versions or a phone with Android 12 or later versions, VoLTE is already enabled by default, and no action is required.

Call Management Service Pack

Service Included	Charge	Instruction
Voice Mail	Free	Retrieve voicemail 138
Call Forwarding		Activation 11121* HK Tel. No.# Deactivation 11121# Status check 11121*9#
System Alert Forwarding Service		111180*HK mobile no. for receiving system alert SMS#
Junk Calls Interception Service	$8/Month	Please apply via or Activation 121242# Deactivation #121*242#

Service Included	Charge	Instruction
Voice Mail	Free	Retrieve voicemail 138
Call Forwarding		Activation 11121* HK Tel. No.# Deactivation 11121# Status check 11121*9#
Basic Call Guard^{^}		Not applicable
System Alert Forwarding Service		111180*HK mobile no. for receiving system alert SMS#

System Alert Forwarding Service allows you to divert the system SMS alerts (including stored value balance and expiry date of the Prepaid SIM card) to your preset Hong Kong mobile number on any network

SMS

In Hong Kong (Per SMS)		While roaming (Per SMS)
Send local intra-network SMS	HK$0.2	Send to HK mobile network	HK$7
Send local inter-network SMS	HK$0.7	Send to HK mobile network	HK$7
Send international SMS	HK$2.0	Send to local or 3rd country mobile network	HK$9

In Hong Kong (Per SMS)		While roaming (Per SMS)
Send local intra-network SMS	HK$0.2	Send to HK mobile network	HK$7
Send local inter-network SMS	HK$0.7	Send to HK mobile network	HK$7
Send international SMS	HK$2.0	Send to local or 3rd country mobile network	HK$9

Recharge & Bonus

Recharge Amount	Validity extension (Count from recharged date)	Recharge Methods
HK$50 or above	365 Days	Click HERE for details

Recharge Amount	Bonus	Validity extension (Count from recharged date)	Recharge Methods
HK$50 or above	365 Days	Click HERE for details

Above services are subject to relevant terms and conditions. Please click here for details.